Frequently Asked Questions
Everything you need to know about your Scale Arts India shopping experience.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags. Simply initiate a request through our returns portal.
Do you provide Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure prepaid options like UPI, Credit/Debit cards, and Net Banking.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit before ordering.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, slight variations may occur due to different screen settings and studio lighting.
Can I track my order once it is shipped?
Absolutely. Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your package in real-time.